• Repel<sup>®</sup> insect repellents
  • ProPhysio
  • Active Duty
  • Nature
  • Travel Accessories

PRIVACY & SECURITY

Credit Card Security:

All credit card payments are processed securely and in real-time by Payment Express (a Visa and MasterCard certified solution).  When opting to pay by credit card, you will be redirected to a secure payment page hosted by Payment Express.  Once you have entered your credit card details on this encrypted page and the transaction has been processed securely, you will automatically be redirected back to our website for order confirmation.  Payment Express instantly provides us with a transaction outcome summary that never includes the full credit card number used.

Implementing this payment solution means that your credit card number only ever needs to be handled by the payment gateway (Payment Express) and the relevant finanicial institutions (banks, Visa, MasterCard etc.). For further information on how Payment Express protects your details, please refer to their privacy policy.

 

RETURNS & REPLACEMENTS

CONSUMER GUARANTEE ACT: All purchases from this site within New Zealand are covered by the New Zealand Consumer Guarantees Act 1993 which guarantees that any goods purchased for personal use may be returned, if they are considered faulty, for repair, replacement or refund of purchase price within a reasonable period of time as defined by the Act. We will offer you a replacement, refund or credit.

If there is a problem with your product, please contact Skin Shield Products immediately and let us know. We will do our best to address any issues as quickly as possible. Please contact us during business hours so we can arrange for the product to be collected from you.

 

TERMS & CONDITIONS OF USE

Acceptance & Compliance:

This site (the "Website") is owned and operated by Skin Shield Products Ltd.  Your access to the Website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document and elsewhere on the Website (known collectively as "Conditions of Use"). Your use and/or continued access to the Website constitute your agreement to the Conditions of Use. 

Skin Shield Products Ltd reserves the right to amend the Conditions of Use at any time. 

The amended Conditions of Use will be effective immediately. Since you will be bound by the amended Conditions of Use, you should visit this page periodically to review the Conditions of Use.

Restrictions on Use:

You must not use the Website in any manner or for any purpose which is:

(a) Unlawful or in any manner which violates any right of Skin Shield Products Ltd, or

(b) Prohibited by the Conditions of Use

The Website is available only to, and may only be used by, individuals who can form legally binding contracts under the law applicable to them.

 

Copyright & Trademark Policy:

This site is owned and operated by Skin Shield Products Ltd. Unless otherwise specified, all materials appearing on this site, including the text, graphics, audio or video clips, images, design attributes, and all software used on the site, are the sole property of Skin Shield Products Ltd. Copyright © 2010, ALL RIGHTS RESERVED.

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.

No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without prior written permission from Skin Shield Products Ltd.  All rights not expressly granted herein are reserved.

All information, text, material, graphics and advertisements on the Website ("Content") are the copyright of Skin Shield Products Ltd, (Copyright© 2010), its suppliers and/or licensors unless indicated otherwise on the Website. The Content is protected by New Zealand and International copyright law.

 All custom graphics, icons, logos and service names are trademarks or service marks of Skin Shield Products Ltd. 

All other trademarks or service marks are property of their respective owners.

Apex Repel is a trademark of Skin Shield Products Ltd.  The use of any Skin Shield Products Ltd trademark or service mark without Skin Shield Products' express written consent is strictly prohibited. All names, logos and trademarks owned by or licensed to Skin Shield Products Ltd are represented by the “Skin Shield Device” company logo, and are also listed, branded and labelled as belonging to Skin Shield Products Ltd, ie Skin Shield, Apex Repel, Safehold, PROphysio, Active Duty and Papaya Grove. Unauthorised use of the Content may violate these laws.

Such third party trademarks are used only to identify the products and services of their respective owners and no sponsorship or endorsement on the part of Skin Shield Products Ltd should be inferred from the use of these trademarks.

Nothing contained in the Website should be construed as granting any license or right of use of any trademark displayed on the Website without the express written permission of Skin Shield Products Ltd or third party owner.

 

Disclaimer & Limitation of Liability:

The Website has been developed as a service of Skin Shield Products Ltd.  Like any other service, and in spite of our best efforts to keep the Content current, the Content may become out of date from time to time. Nothing on this Website should be construed as the giving of advice or the making of a recommendation and it should not be relied on as the basis for any decision or action. 

It is important that you rely only on the advice of a health care professional to advise you on your specific situation.

Skin Shield Products Ltd makes no representation about the accuracy, reliability, completeness or timelines of the Content.  The Content may contain inaccuracies or typographical errors.  The use of the Website and Content is at your own risk.

The Website and Content are provided on an AS IS basis without any warranties of any kind.  Skin Shield Products Ltd, to the fullest extent permitted by law, disclaims all warranties. 

The Consumer Guarantee Act and all corresponding legislation may confer rights and remedies on you in relation to the provision by Skin Shield Products Ltd on the Website of goods or services which cannot be excluded, restricted or modified ("Prescribed Rights").  Skin Shield Products Ltd does not exclude any Prescribed Rights but does exclude all other conditions and warranties implied by custom, law or statute.  In addition, Skin Shield Products Ltd does not warrant that the Website will operate error free or that this Website or its services are free of computer viruses.

Under no circumstances (including but not limited to an act or omission on the part of Skin Shield Products Ltd) will Skin Shield Products Ltd be liable for any indirect, incidental, special and/or consequential damage or loss of profits which result from any use or access of, or any inability to use or access, the Website or any Content.

To the fullest extent permitted by law, Skin Shield Products Ltd's liability for breach of any Prescribed Right which cannot be excluded is limited at the option of Skin Shield Products Ltd to the following:

1) In the case of services supplied or offered by Skin Shield Products Ltd, (a) the supply of the services again, or (b) the payment of the cost of having services supplied again; and

2) In the case of goods supplied or offered by Skin Shield Products Ltd, (a) the replacement of the goods or the supply of equivalent goods, or (b) the payment of the cost of replacing the goods or acquiring equivalent goods.


Jurisdiction & Venue Policy Governing Law:

The Conditions of Use are governed by and construed in accordance with the laws of New Zealand.  You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New Zealand. The Skin Shield Products Ltd site is administered in Auckland, New Zealand and all orders are deemed to be solely performed in New Zealand, regardless of where you are located. You agree that any legal action brought against Skin Shield Products Ltd will be governed by the laws of New Zealand. Any course of action must be brought within one (1) year from the date that the cause of action arose.


Limitation of Liability for Typographical Errors Policy:

The Skin Shield Products Ltd Website and the materials herein are provided “as is.”  Skin Shield Products Ltd expressly disclaims all warranties, express or implied, of any kind with respect to the site, site up-time or site use, including but not limited to any warranties of merchantability and fitness for a particular purpose. In the event a product is listed at an incorrect price due to typographical error or the product is no longer available, Skin Shield Products Ltd will have the right to refuse or cancel, without liability, any orders placed for product that is no longer available or is listed at the incorrect price. Skin Shield Products Ltd will have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Skin Shield Products Ltd will issue a credit to your credit card account in the amount of the incorrect price.

Hyperlinks:

This Website may contain hyperlinks and other pointers to internet websites operated by third parties ("Linked Sites").  The Linked Sites are not under the control of Skin Shield Products Ltd and Skin Shield Products Ltd is not responsible for the contents of any Linked Site or any hyperlink contained in a Linked Site.  The links are provided solely for your convenience and do not indicate expressly or impliedly, any endorsement by Skin Shield Products Ltd for the Linked Site or the products or services provided at those sites.  Your link to any such Linked Site is entirely at your own risk. We exercise no control over the quality, safety or legality of the products or services advertised or sold and statements made through any Linked Sites.  The material on any Linked Site, including product information and prices, are the responsibility of the operator of the Linked Site.  Any information contained on a Linked Site is subject to change without notice by the operator of that site.  Skin Shield Products Ltd is not liable for the prices or price changes, including where the price changes have not been reflected on the relevant site.  Any purchases or dealings you have with a Linked Site are done at your own risk.  Skin Shield Products Ltd is not a party to any transaction between you and a Linked Site.

Skin Shield Products Ltd reserves the right to amend these Policies at any time.Upon placing these amendments on this Website they will be effective immediately.

After such amendments have been placed with your continuation of using of this Website, you agree that you are bound by this amended Shipping Policy. Amendments may be part of or all of the Shipping Policy. We reserve the right to not give a notification of any amendments.