CONSUMER GUARANTEE ACT: All purchases from this site within New Zealand are covered by the New Zealand Consumer Guarantees Act 1993 which guarantees that any goods purchased for personal use may be returned, if they are considered faulty, for repair, replacement or refund of purchase price within a reasonable period of time as defined by the Act. We will offer you a replacement, refund or credit.

If there is a problem with your product, please contact Skin Shield Products immediately and let us know. We will do our best to address any issues as quickly as possible. Please contact us during business hours so we can arrange for the product to be collected from you.